Privacy Policy - Quebec Law 25
Privacy Policy - Law 25 (Quebec)
Last updated: November 13, 2025
At BaiFlora, protecting your personal information is a priority. In accordance with Law 25 (Quebec) , we are committed to ensuring the transparency, confidentiality, and security of the information we collect in the course of our business activities.
This policy explains your rights, our responsibilities and how your personal information is used by BaiFlora as a Quebec-based company.
Person responsible for the protection of personal information
Owner - BaiFlora
info@baiflora.com
This person is responsible for:
• ensure compliance with Law 25;
• respond to requests related to your personal information;
• process requests for access, rectification or deletion;
• monitor internal practices for managing personal information;
• ensure the security and confidentiality of data.
Personal information we may collect
We only collect the information necessary for the proper functioning of our services. This may include:
• your first and last name
• your postal address
• your email address
• your phone number
• your order-related information
• your communication preferences
• technical data such as IP address and browsing information (via Shopify)
No sensitive personal data is collected.
Your rights under Law 25
You have the following rights:
• Access to your personal information
• Correction of inaccurate information
• Removal , where applicable
• Withdrawal of consent
• Information on our conservation and protection practices
• Complaint to the Commission for Access to Information (CAI)
To exercise your rights, contact us at: info@baiflora.com
We will respond within the time limits stipulated by law.
Use of your personal information
The data collected is used for:
• process and ship your orders
• to contact you regarding an order or service
• improve our website and services
• comply with our legal obligations
• Ensure the security of our systems and transactions
We do not use your information for any other purpose without your consent.
Sharing of personal information
BaiFlora never sells your personal information.
Some information can only be shared with:
• Shopify (store hosting and management)
• Stripe / PayPal (secure payments)
• Carriers (Canada Post, etc.)
• Applications necessary for the site to function
These suppliers have their own security policies that comply with Canadian standards.
Security and confidentiality
We implement reasonable measures to protect your information against:
• unauthorized access
• accidental disclosure
• loss or theft
• unauthorized use
No technology is perfect, but we make sure to follow the best available practices.
Conservation and destruction
We retain your personal information only for:
• managing your order
• accounting obligations
• the proper functioning of our services
When they are no longer needed, they are securely deleted or anonymized .
Age of consent
BaiFlora does not target people under the age of 14.
If information concerning a minor is collected without parental consent, it will be deleted as soon as detected.
Updates to this policy
This policy may be updated in the event of:
• legislative changes
• internal adjustments
• technological modifications
• Shopify updates
Any changes will be published with a new update date.
Contact
For any questions related to confidentiality or Law 25: info@baiflora.com